Dormant Accounts

Had an old account with us?

If you think you previously held an account with Newry Credit Union, there is a chance you may have a dormant account with us. Dormant accounts are classified as any account which has no member generated transactions in the last 3 years.

When an account becomes dormant, your shares remain in the Credit Union and continue to earn dividend on an annual basis. Members should continue to pay any loan they may have. However, members will be unable to withdraw from their savings, lodge into their savings or apply for a new loan until they reactivate their account.

Newry Credit Union is required by law to collect documentation to verify our members’ identity, their residential address & the purpose for which they use their account. In order to comply with this requirement, we require up to date documentation before reactivating an account. Please see below for more information regarding the reactivation process.

If you would like to reactivate your account, we require the following:

  • We need you to complete our Member Information Update Form
  • We need you to provide one valid ID (please see the Acceptable Documentation section to the right)
  • We need you to provide one valid proof of address document (please see the Acceptable Documentation section to the right)
  • We need you to complete one transaction on your account (lodgement or withdrawal)

As soon as this is completed, your account will be back to active, and you will have full access to NCU services again.

You can choose to withdraw your savings and close your dormant account if it is no longer needed. To do this, you will need to come into Newry Credit Union and bring with you one valid ID and one valid proof of address document.

Please see the Acceptable Documentation section to the right for more information on which documents we can accept.

If you have moved from the area and have an account with another Credit Union, we are able to liaise with this Credit Union and transfer your savings across.

You must first provide the Credit Union with the required documentation and then request that they contact Newry Credit Union for a transfer request. We will still require a valid ID and valid proof of address document before completing the transfer.

Please see the Acceptable Documentation section to the right for more information on which documents we can accept.

Photographic Identification

One of the following:

  • Valid Passport
  • Valid Driving Licence/Provisional Licence
  • Valid Electoral Identity Card
  • Valid Firearms Certificate
  • Valid National Identity Card (EU Nationals)
  • Valid SmartPass

Address Verification

One of the following:

  • Current Utility Bill (within 3 months)
  • Current Bank Statement (within 3 months)
  • Current Post Office Statement (within 6 months)
  • Valid Driving Licence/Provisional Licence
  • Government Issued Documentation (within 12 months):
    Benefits; Pension; Tax Coding Notice; Rates Bill
  • Car Insurance Schedule (within 12 months)
  • House Insurance Schedule (within 12 months)
  • TV Licence (within 12 months)

Please note: The same form of identification cannot be used to confirm both sections. You must use one separate option from each list. Statements must be from an institution other than Newry Credit Union.

If you cannot visit Newry Credit Union in person, please contact us and a member of the Compliance team will be able to get back to you.

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